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Business Communications

Because effective communication is paramount in business
What services fall under Business Communications?
It all starts with cloud based phone service or VoIP.

This particular service is incredibly versatile, feature-rich, and most important, budget-friendly. Through your VoIP service or Unified Communications as a Service (UCaaS), you can take or make a phone call from a desktop phone, laptop, or even from your mobile device.

UCaaS (VoIP)

Unified Communication as a Service simplifies business communications by providing a single cloud-based platform for all interactions. This streamlined approach allows your team to communicate via VoIP, social media, email, and phones on one convenient platform for optimal productivity.

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PBX

Hybrid PBX was created when VoIP became a popular business tool. These systems allow IP phones to connect to the PBX; it is hybrid because it allows both IP and TDM extensions. In addition to connecting extensions through IP, entire cabinets can be distributed and connected to the main system through IP. The cost savings is instant because the expensive PBX doesn’t need to be replaced in order to reach the full potential of Hybrid PBX.

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Benefits of Hybrid PBX

One of the biggest benefits of having a hybrid PBX is for remote offices and secondary locations. Calls from one office to the other go through the hybrid PBX, so there are no long-distance charges.

  • Low cost to move to SIP Trunking
  • Perfect for WFH, remote offices, and secondary locations
  • Bundled with SD-WAN, hybrid PBX won’t go down
  • Many more features than traditional PBX

Business organizations in Maryland and beyond are increasingly fighting to cut communication costs. When it comes to phone systems, they are expensive and need a lot of maintenance. Epik has worked hard at creating solution where maintenance is a thing of the past. The more you move the phone system to the cloud, the more maintenance simply goes away.

SIP Trunking

Our experts can retool your company's phone systems to operate via an internet connection rather than traditional phone lines. This bolsters the reliability of your communications systems, facilitates scalability, and gives you more flexibility in how you do business.

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Learn how Epik in Maryland can help grow your business communications!